AXA AFFIN LIFE INSURANCE BERHAD
 PERSONAL DATA POLICY

AXA AFFIN Life Insurance Berhad (AXA AFFIN) respects the right of individuals to privacy and fully supports the implementation of the Personal Data (Privacy) Ordinance.

Our customers, agents and employees entrust us to protect their privacy in respect of their dealings with us. We take this duty very seriously because we value the trust they placed on us. In discharging our duty, we follow the principles below.

Collection and Use
We collect only relevant information by fair means and disclose its general intended uses.
We use personal information for the purposes of satisfying the needs of our customers, agents and employees, and related purposes. We practice the principle of informed consent - we, at all times, comply with the laws and do not use personal information in any other manner without consent of the individual.

Information Quality
We recognize the importance of accuracy of personal information. We take all practicable steps to ensure the accuracy of personal information.

Security
We apply strict security measures to safeguard the confidentiality of personal information. We limit access to personal information to people working for us on a business need to know basis.

Response to Requests
We endeavour to respond to requests for access to or correction of personal information as soon as possible. When we refuse such requests in accordance with the laws, we will explain the reasons.
Protecting privacy is a service we provide to our customers, agents and employees. We will provide the same high quality service to protect privacy as we do in all other services we provide.

AXA AFFIN Life Insurance Berhad
(Incorporated in Malaysia )